Parents Voice Feedback
Thank you to all those who took the time to respond to our first Parent Voice survey of the season last month - the response rate was 48.22%.
The Operations & Player Care departments have worked to feedback all of the date gathered to our staff. A summary of your responses were presented to all staff at a recent CPD event, and Heads of Department have looked at where and how they incorporate your feedback into improving the Academy programme.
Departmental objectives based on your feedback are now in place. If you would like a copy of these objectives, please e-mail Natalia.Alexander@bcfc.com and she will get one sent over to you.
We will look to operate a second parent voice survey in Jan/Feb 2022.
Thanks so much to all those who took part!