Operations Department Update

22nd Jan 2018

FAO: All Academy Players/Parents,

As many of you will be aware staffing in the Academy Operations department experienced some changes at the back end of last year.

As such we would like to update you on the names and contact details of those in the department.

In order to streamline requests and queries to the Operations Department, please see the lists below as to the best person to contact.


Danetta Cleveland

Academy Operations Manager  

0121 667 1734

Tim Smith

Assistant Academy Operations Manager

0121 667 1730

Dan Ferrar

Academy Transport & Matchday Coordinator

07814 165 589

Player Registrations Fixtures Player Transport
International Clearance Trips & Tours Matchday Contact
International Call-ups Host Family Accommodation 1st Team Ticket Requests
Player Personal Details PMA  
Academy Events Player Reports/Reviews  


May we also take this opportunity to remind you that any concerns in regards to player education or welfare should be directed to Mark Sinclair (Head of Education) or Wes Hughes (Safeguarding Services Manager) respectively.

Should you wish to discuss the coaching programme or your son’s progress then please speak with your son’s lead coach in the first instance.

Many thanks,

BCFC Academy Operations Department

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